Cancellation Policy

At Jikasho, we understand that sometimes plans change.
If you need to cancel your order, please review our cancellation policy below.

Cancellation Timeframe

You may cancel your order within 1 hour of placing it.
We strive to process orders quickly, and after this timeframe, your order may have already entered the processing or shipping phase.

How to Cancel an Order

To request a cancellation:

  • Contact us immediately at contact@jikasho.com

  • Include your order number and a request to cancel

  • Our customer service team will verify the order status and, if it's within the 1-hour window, assist with the cancellation

If the order has already been processed, we will guide you through the next steps, which may involve initiating a return under our Return and Refund Policy.

Refund for Cancelled Orders

If your order is successfully cancelled within the 1-hour timeframe, a full refund will be issued to your original payment method.
Please allow a few business days for the refund to reflect in your account, depending on your payment provider.

Late Cancellation

We cannot guarantee cancellations after the 1-hour window, as your order may already be in process.
In this case, please refer to our Return and Refund Policy to proceed with a return after delivery.

Contact Information

For cancellations or any questions, contact us at contact@jikasho.com.
Our support team is ready to help you as quickly as possible.

Policy Updates

Jikasho reserves the right to update or modify this Cancellation Policy at any time. Any changes will become effective immediately upon posting to our website.

Thank you for choosing Jikasho.
We appreciate your understanding and cooperation.